Privacy Policy

Introduction

Welcome to Rezume UK Ltd. We prioritise your privacy. This Privacy Policy explains how we protect the personal data of our website visitors, customers, and clients. You agree to the practices described herein when using our services and websites. We are committed to safeguarding your privacy.

Definitions

For clarity, we define several terms according to the General Data Protection Regulation (GDPR), an essential EU law on data protection and privacy:

• Controller: Entity that decides how and why personal data is processed.
• Processing: Any action performed on personal data, with or without automation.
• Personal Data: Information identifying a person directly or indirectly.
• Processor: Entity processing personal data for the controller.
• Consent: The data subject's voluntary, specific, informed, and clear agreement to data processing.

Websites Covered

This policy applies to all websites operated by Rezume UK Ltd:

• www.rezume.co.uk
• www.rezume.uk
• www.scentime.com
• www.onrezume.co.uk
• www.onrezume.org

Commitment to GDPR

We adhere strictly to the GDPR, ensuring your personal data's careful and secure handling. The GDPR protects personal data and privacy for individuals within the European Union and the European Economic Area. Visit the Information Commissioner's Office (ICO) website at www.ico.gov.uk for more on GDPR. Rezume UK Ltd is registered with the ICO, maintaining high data privacy standards.

Collecting Your Personal Data

We may collect personal data such as:

• Identifying information (names, email addresses) for registration or transactions.
• Communication records from your contact with us.

Note: We do not collect sensitive personal data as GDPR defines.

How We Use Your Data

We process your personal data to:

• Fulfil services and contractual obligations.
• Improve your website experience.
• Defend legal claims and protect our rights.

We base our data processing on lawful grounds, including consent, contract necessities, or legitimate interests.

Data Accuracy and Your Rights

We strive to keep your personal data accurate and current. Please inform us of any changes. Under GDPR, you have rights such as accessing, correcting, and deleting your data, which we fully support.

International Data Transfers

We process and store your data in the UK in secure data centres, safeguarding it from unauthorised access and ensuring its safety to the highest standards.

Safeguarding Your Data

Though data transmission over the Internet cannot be entirely secure, we implement strong security measures to protect your data. In the rare event of a data breach, we will promptly notify you and the ICO, taking necessary steps to minimise potential harm.

Data Sharing and Retention

We do not share your personal data with third parties for marketing. It is shared only when needed for payment processing or legal compliance. We retain your data as required by law and only as long as necessary to protect our legal interests.

Communication Preferences

You can easily unsubscribe from our newsletters and updates managed via third-party services. We respect your data control choices.

Cookies and Analytics

Our websites use cookies for functionality and analytics. You can manage cookies through your browser. Following Google's cookie policy, we use Google Analytics to understand service usage.

Policy Updates

We may update this Privacy Policy to reflect our practices or regulatory requirements changes. Please review it periodically for the latest privacy information.

Voicing Concerns

If you have concerns about our data handling, contact us directly. If unresolved, you have the right to complain to the ICO at https://ico.org.uk/concerns/ or their contact details.

For more information on our privacy practices or questions, contact us at support@rezume.co.uk or call 01228 387056.

This Privacy Policy, effective 2 April 2019, reflects our commitment to your privacy and UK GDPR compliance.

Rezume Contact Information

We are registered in England and Wales under registration number 06584898, and our registered office is at Office 11, Romney Marsh Business Hub, Mountfield Road, New Romney, Kent TN28 8LH.

Data Controller

Rezume UK Ltd
Office 11 Romney Marsh Business Hub Mountfield Road New Romney Kent TN28 8LH

Principal Place of Business

Rezume UK Ltd
5 Eden Park Crescent
Carlisle, Cumbria CA1 2UG
Telephone 01228 387056

Last updated: 9 March 2024